Kapiche Insights Hub | Customer Insights Blog

Why Kapiche? Advocating for Smarter CX Insights in a Competitive Landscape

Ryan Stuart

Discover how to advocate for Kapiche with actionable tips, key talking points, and ROI insights to secure buy-in and transform your CX outcomes.

blogs

Building a Data-Driven Customer Insights Program from Scratch

Ryan Stuart

A step-by-step guide for customer experience leaders and insights managers to create an agile, data-driven framework that delivers actionable insights to improve CX.

blogs

There's more where these came from.

Sign-up for the best-in-class VoC resources, webinars, and other content to help you do your job.

Delivered to your inbox monthly.

Be the insights hero of your dreams.

The Ultimate Guide to Customer Feedback Loops: Improving CX Through Constant Feedback

Ryan Stuart

Master the art of customer feedback loops with this guide. Learn to centralize feedback, analyze trends, prioritize insights, and take action to improve CX.

blogs

Reporting Playbook: Turning Customer Feedback into Action that Drives Results

Ryan Stuart

Transform customer insights into actionable reports with this guide for CX Managers. Learn to structure findings, choose visuals, and inspire team action.

blogs