Connect your data for effortless feedback analysis
Businesses today have access to nearly unlimited feedback data.
Connect all your feedback sources with one central feedback analysis software.
Connect customer + operational data
Get a complete view of your customer's experience
Deliver insights to the right people at the right time
That’s the power of all your customer feedback data working together.
One home for all of your feedback data
You have a never-ending stream of customer feedback. Surveys, call transcripts, live chat, socials, support emails, reviews…
Kapiche gives you one central platform to view and analyze all your customer feedback. Combine data from any source and quickly generate rich, actionable insights.
Universal search across all feedback
Kapiche makes it easy to look into trends or keywords across all feedback sources.
Want to look at each time a customer mentioned ‘shipping’ in the last week between reviews, support emails and calls, and social media? Comin’ right up.
VoC Manager | Residential ConstructionWhy choose Kapiche for your feedback analysis needs?
Kapiche’s feedback analysis software is designed to make your life easier, bringing together all of your data in one spot and streamlining the analysis process, allowing you to uncover actionable insights in minutes.
Connect your existing tools like survey platforms, CRM systems, and social media channels, consolidating all your customer feedback data into one accessible platform.
Our advanced AI-powered analysis handles the heavy lifting, analyzing complex datasets quickly and accurately to reveal exactly what your customers are saying across any touchpoint.
Say goodbye to guesswork. With customizable dashboards and email digests, you get the right insights into the right hands at the right time to help drive timely, strategic decisions.
Elevate your customer insights with Kapiche's feedback analysis software
Take your feedback analysis to the next level with Kapiche. Our software transforms your raw customer feedback data into meaningful insights that shape business strategy and improve the overall customer experience. Whether you’re a startup or a global enterprise, our scalable solution adapts to your needs, providing robust, secure, and reliable analysis and insights.
It’s time you got more from your voice of customer data.
Be the data hero you always knew you were.