Our customers do
amazing work with Kapiche.
Our customers do
amazing work with Kapiche.
Our customers do
amazing work with Kapiche.
Get inspired by stories of our customers revolutionizing their VoC program to drive revenue, growth and happy customers.
Get inspired by stories of our customers revolutionizing their VoC program to drive revenue, growth and happy customers.
Trusted by top-tier
teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Trusted by top-tier teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Success stories that speak volumes
Success stories that
speak volumes
Success stories that speak volumes
From scattered feedback to strategic insights, see how our customers are winning with AI-powered analytics
Superfriend transforms 10,000+ surveys into mental health insights
Superfriend transforms 10,000+ surveys into mental health insights
Australia's leading workplace mental health research organization discovered the insights that matter most were buried in text data they couldn't analyze at scale.
Australia's leading workplace mental health research organization discovered the insights that matter most were buried in text data they couldn't analyze at scale.
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How Reflections Holidays quantified the financial impact of 1 NPS point
How Reflections Holidays quantified the financial impact of 1 NPS point
Reflections Holidays used Kapiche to turn years of customer feedback into insights, revealing the dollar value of one NPS point and driving CX-led growth.
Reflections Holidays used Kapiche to turn years of customer feedback into insights, revealing the dollar value of one NPS point and driving CX-led growth.
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How PEXA Saved 3 Team Members 3 Days a Month with AI-Powered VoC Insights
How PEXA Saved 3 Team Members 3 Days a Month with AI-Powered VoC Insights
PEXA cut customer feedback analysis from three days to minutes with Kapiche, transforming scattered survey and support data into clear, actionable insights.
PEXA cut customer feedback analysis from three days to minutes with Kapiche, transforming scattered survey and support data into clear, actionable insights.
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Superfriend transforms 10,000+ surveys into mental health insights
Australia's leading workplace mental health research organization discovered the insights that matter most were buried in text data they couldn't analyze at scale.
Read More
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How Reflections Holidays quantified the financial impact of 1 NPS point
Reflections Holidays used Kapiche to turn years of customer feedback into insights, revealing the dollar value of one NPS point and driving CX-led growth.
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How Teams win with Kapiche
How Teams win with Kapiche
How Teams win with Kapiche
Explore how businesses like yours are cutting costs, boosting satisfaction,
How RAC WA uses Kapiche to understand members and wow stakeholders
With 1.2M members, RAC used Kapiche to analyze feedback fast, uncover key insights, create better products, and save over 11,800 man-hours in the process.
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How Village Roadshow pinpoint the ROI of events with Kapiche
Village Roadshow reduced analysis time from weeks to minutes with Kapiche, converting customer feedback into measurable ROI and data-driven strategic decisions.
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Why Western Sydney University chose Kapiche to improve student experience & increase retention
WSU deployed Kapiche to break through qualitative analysis barriers, layering student insights with operational data to sharpen targeted interactions across the journey.
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How Kapiche helps Research Square listen to the voice of the customer
Research Square leveraged Kapiche to turn customer feedback into instant insights, eliminating manual coding and increasing their rolling NPS by 22 points.
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Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler leveraged Kapiche to replace slow, inconsistent manual analysis with automated insights, pinpointing satisfaction drivers across 400,000 customers in 60+ countries.
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How nib makes better business decisions with Kapiche
nib leveraged Kapiche to complement InMoment, transforming NPS feedback into meaningful insights that reveal what matters most to customers and the business.
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How RAC WA uses Kapiche to understand members and wow stakeholders
With 1.2M members, RAC used Kapiche to analyze feedback fast, uncover key insights, create better products, and save over 11,800 man-hours in the process.
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How Village Roadshow pinpoint the ROI of events with Kapiche
Village Roadshow reduced analysis time from weeks to minutes with Kapiche, converting customer feedback into measurable ROI and data-driven strategic decisions.
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Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler leveraged Kapiche to replace slow, inconsistent manual analysis with automated insights, pinpointing satisfaction drivers across 400,000 customers in 60+ countries.
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Why Western Sydney University chose Kapiche to improve student experience & increase retention
WSU deployed Kapiche to break through qualitative analysis barriers, layering student insights with operational data to sharpen targeted interactions across the journey.
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How nib makes better business decisions with Kapiche
nib leveraged Kapiche to complement InMoment, transforming NPS feedback into meaningful insights that reveal what matters most to customers and the business.
Read More
How Kapiche helps Research Square listen to the voice of the customer
Research Square leveraged Kapiche to turn customer feedback into instant insights, eliminating manual coding and increasing their rolling NPS by 22 points.
Read More
How RAC WA uses Kapiche to understand members and wow stakeholders
With 1.2M members, RAC used Kapiche to analyze feedback fast, uncover key insights, create better products, and save over 11,800 man-hours in the process.
Read More
How Village Roadshow pinpoint the ROI of events with Kapiche
Village Roadshow reduced analysis time from weeks to minutes with Kapiche, converting customer feedback into measurable ROI and data-driven strategic decisions.
Read More
Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler leveraged Kapiche to replace slow, inconsistent manual analysis with automated insights, pinpointing satisfaction drivers across 400,000 customers in 60+ countries.
Read More
Why Western Sydney University chose Kapiche to improve student experience & increase retention
WSU deployed Kapiche to break through qualitative analysis barriers, layering student insights with operational data to sharpen targeted interactions across the journey.
Read More
How nib makes better business decisions with Kapiche
nib leveraged Kapiche to complement InMoment, transforming NPS feedback into meaningful insights that reveal what matters most to customers and the business.
Read More
How Kapiche helps Research Square listen to the voice of the customer
Research Square leveraged Kapiche to turn customer feedback into instant insights, eliminating manual coding and increasing their rolling NPS by 22 points.
Read More
Your customer conversations
live all over the place, so we bring them all together with these integrations.
Your customer conversations
live everywhere. We bring
them all together with
these integrations.
Your customer conversations live everywhere. We bring them all together with these integrations.
Customer Support &
CX leaders Love Kapiche
Customer Support
& CX Leaders Love Kapiche
Customer Support
& CX Leaders Love Kapiche
Trusted by Support Leaders Worldwide | G2 High Performer | SOC 2 Certified | Enterprise-Ready Security
Trusted by Support Leaders Worldwide | G2 High Performer | SOC 2 Certified | Enterprise-Ready Security
See every customer signal
across every customer conversation
Get a personalized demo of how AI Enrichments transforms your unstructured conversation data into structured intelligence you can act on.
See every customer signal
across every customer conversation
Get a personalized demo of how AI Enrichments transforms your unstructured conversation data into structured intelligence you can act on.
See every customer signal
across every customer conversation
Get a personalized demo of how AI Enrichments transforms your unstructured conversation data into structured intelligence you can act on.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
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Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy