Discover how PEXA turned their VoC function from disconnected data into a powerhouse of customer insights and action in 2024. In this webinar, Emma Wu, Head of Customer Insights, will reveal the strategic steps behind their AI-driven transformation that drove real change. Don’t miss this opportunity to discover how you can transform your VoC program and drive meaningful results!

Discover how Deborah Walker transformed Michaels' Voice of the Customer (VoC) program. Learn to revamp your VoC strategy, build a strong customer community, and integrate insights into your business. Gain expert tips from Deborah's 25+ years of experience in customer insights.

Join our webinar to learn how Village Roadshow Theme Parks' VoC program drives growth. Discover key metrics, communication strategies, and how customer feedback shapes operations and goals.

How do we ensure an accurate voice of customer program when response rates continue to plummet? Explore the evolving landscape of VoC programs in 2024 and learn practical strategies to navigate declining response rates and maintain valuable customer connections.

Is your VoC survey strategy falling flat? Join us as industry experts reveal how behavioral science can revolutionize your approach to customer insights, offering proven solutions to skyrocket the success of your VoC program.