Instant insights.
No set up or coding.

Usage

1 Creator users A Creator user is our highest tier of user that can configure data sources, create projects and edit themes as well as do everything Explorer users can do.
0 Explorer users An Explorer user can access dashboards shared with them to drill down down and uncover insights in interactive way.
200K Max rows per project Rows are counted as a single row in a csv. file
20 Max columns per project Columns are counted as a single column in a csv. file

Support

Live chat support Kapiche support will be available via live chat during business hours (North American and APAC)
Knowledge Base access Access to Kapiche's online learning materials and product manuals
Dedicated Success Manager Your dedicated success manager will work with your team to help you achieve your strategic business goals

Security

Google / Microsoft / OKTA SSO Login using your Google or Microsoft account
Encrypted data & backups All your data is encrypted in flight and at rest with regular backups to protect against data loss

Usage

1 Creator users A Creator user is our highest tier of user that can configure data sources, create projects and edit themes as well as do everything Explorer users can do.
3 Explorer users An Explorer user can access dashboards shared with them to drill down down and uncover insights in interactive way.
500k Max rows per project Rows are counted as a single row in a csv. file
40 Max columns per project Columns are counted as a single column in a csv. file

Support

Live chat support Kapiche support will be available via live chat during business hours (North American and APAC)
Knowledge Base access Access to Kapiche's online learning materials and product manuals
Dedicated Success Manager Your dedicated success manager will work with your team to help you achieve your strategic business goals

Security

Google / Microsoft / OKTA SSO Login using your Google or Microsoft account
Encrypted data & backups All your data is encrypted in flight and at rest with regular backups to protect against data loss

Usage

Custom Creator users A Creator user is our highest tier of user that can configure data sources, create projects and edit themes as well as do everything Explorer users can do.
Custom Explorer users An Explorer user can access dashboards shared with them to drill down down and uncover insights in interactive way.
Custom Max rows per project Rows are counted as a single row in a csv. file
Custom Max columns per project Columns are counted as a single column in a csv. file

Support

Live chat support Kapiche support will be available via live chat during business hours (North American and APAC)
Knowledge Base access Access to Kapiche's online learning materials and product manuals
Dedicated Success Manager Your dedicated success manager will work with your team to help you achieve your strategic business goals
SLA Kapiche guarantees product up-time of 99.5%

Security

Google / Microsoft / OKTA SSO Login using your Google or Microsoft account
Custom SAML support Security Assertion Markup Language (SAML) is an open standard that allows identity providers (IdP) to pass authorization credentials to service providers (SP). What this means is that you can use one set of credentials to log into many different websites. For example, you can use your Okta login to access your Kapiche account.
Encrypted data & backups All your data is encrypted in flight and at rest with regular backups to protect against data loss
Data Processing Agreement (DPA) A legal agreement that is GDPR compliant and provides guarantees for how we will handle your data
Custom DPA Your custom legal agreement that provides guarantees for how we will handle your data
SOC2 Type 2 Audit Report access Our SOC 2 audit report provides detailed information and assurance about Kapiche's security, availability, processing integrity, confidentiality and/or privacy controls
Choice of data locality Kapiche allows you to host your data in a location of your choosing, helping you comply with data locality laws like GDPR or CCPA
Single tenant hosting Single-tenant hosting (also called dedicated hosting) ensures a single instance of Kapiche is dedicated to a your company only.

Usage

Creator users A Creator user is our highest tier of user that can configure data sources, create projects and edit themes as well as do everything Explorer users can do.
Explorer users An Explorer user can access dashboards shared with them to drill down down and uncover insights in interactive way.
Max rows per project Rows are counted as a single row in a csv. file
Max columns per project Columns are counted as a single column in a csv. file

Support

Live chat support Kapiche support will be available via live chat during business hours (North American and APAC)
Knowledge Base access Access to Kapiche's online learning materials and product manuals
Dedicated Success Manager Your dedicated success manager will work with your team to help you achieve your strategic business goals
SLA Kapiche guarantees product up-time of 99.5%

Security

Google / Microsoft / OKTA SSO Login using your Google or Microsoft account
Custom SAML support Security Assertion Markup Language (SAML) is an open standard that allows identity providers (IdP) to pass authorization credentials to service providers (SP). What this means is that you can use one set of credentials to log into many different websites. For example, you can use your Okta login to access your Kapiche account.
Encrypted data & backups All your data is encrypted in flight and at rest with regular backups to protect against data loss
Data Processing Agreement (DPA) A legal agreement that is GDPR compliant and provides guarantees for how we will handle your data
Custom DPA Your custom legal agreement that provides guarantees for how we will handle your data
SOC2 Type 2 Audit Report access Our SOC 2 audit report provides detailed information and assurance about Kapiche's security, availability, processing integrity, confidentiality and/or privacy controls
Choice of data locality Kapiche allows you to host your data in a location of your choosing, helping you comply with data locality laws like GDPR or CCPA
Single tenant hosting Single-tenant hosting (also called dedicated hosting) ensures a single instance of Kapiche is dedicated to a your company only.

It’s time you got more from your voice of customer data.

Be the data hero you always knew you were.