Hear how our customers are using Kapiche to improve customer insights and analytics and drive organizational goals.
With a wealth of qualitative data collected via the national Student Experience Survey, WSU were looking for a way to uncover insights that would lead to improved student experience and the ability to influence student success, completion rates and funding.
As their competition and customer base grew, Research Square needed actionable insights that would help improve their current services whilst identifying viable new areas to move into.
After struggling to identify key drivers of customer satisfaction using manual categorization, Schindler were looking for a new technology to help positively impact their CX strategy at a global level.
Improve customer satisfaction, drive revenue and hit your organizational goals.See how it works