Analyze as little as 500 feedback responses and spend that additional time getting deep into those nitty-gritty insights!
Kapiche uncovers themes in your datasets automatically based on the data you upload - no data training or building inflexible code frames.
Discover everything your customers are talking about—even if they aren’t captured in your code frame - before your customers start a riot!
Analyze data from almost any source and mix and match data for richer, more detailed insights to keep you ahead of the curve.
Text analysis is our bread and butter. We’re a dedicated text analysis software on a mission to humanize business intelligence and supercharge your customer insights.
At least 10,000 feedback responses are required for Text IQ to effectively analyze your data.
You have to tell the system what to look for based on your pre-existing understanding of the voice of your customers.
If the theme isn’t in the code frame, it won’t be identified. You risk new customer issues becoming systemic, before they can be managed. Beware rioting customers.
Your insights are limited to the information captured by Qualtrics, preventing you from enriching your insights from other data sources.
Why spend the big bucks on collecting the data when understanding the data is what will move the needle on your CX?
What used to take you weeks will now take just minutes. That means you’ll have more time to be the data hero you always knew you were.
Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes.
Quickly identify customer issues that have the biggest impact on revenue.
No setup, no manual coding, no codeframes. Uncover insights in minutes, not weeks.
See the whole picture and make strategic, data-driven business decisions.
AI-powered text analytics for complete confidence in your analyses and business decisions.
Track the impact your business decisions have on customer opinion.
Be the data hero you always knew you were.GET A DEMO